Canada's Financial Comparison Guide

Banks in Canada

Complete contact information for all major banks in Canada

Canada's banking system is one of the most stable and well-regulated in the world, overseen by the Office of the Superintendent of Financial Institutions (OSFI). The system comprises domestic Schedule I banks, foreign bank subsidiaries (Schedule II), and foreign bank branches (Schedule III), with total assets exceeding C$9 trillion.

C$9.05T
Total Banking Assets
C$6.06T
Total Deposits
13.3%
Avg CET1 Ratio
C$100K
CDIC Coverage
May 8, 2026

"Connect Financial" Granted Schedule I Bank Licence

The Minister of Finance, on the recommendation of OSFI, has officially granted a Schedule I bank licence to "Connect Financial," a new digital-first banking institution. This marks the first new domestic bank charter of the year, signaling a continued commitment to fostering competition within the sector. Headquartered in Calgary, Connect Financial aims to target underserved small business clients and tech-savvy retail consumers with a streamlined, mobile-centric offering.

While the new entrant's initial asset base is minimal, its approval slightly adjusts the market concentration. The Big Six banks now collectively hold approximately 89.4% of total banking assets, which have grown to C$9.14 trillion. The introduction of new players is a key component of the federal government's long-term strategy to enhance innovation and consumer choice in financial services.

The Big Six banks — RBC, TD, Scotiabank, BMO, CIBC, and National Bank — collectively hold approximately 89.5% of total banking assets. Deposits are protected by the Canada Deposit Insurance Corporation (CDIC) up to C$100,000 per depositor per insured category.

May 8, 2026

Trend Analysis: The Rise of Neo-Banks

The licensing of Connect Financial underscores the growing momentum of digital-only banks in Canada. These nimble competitors are challenging incumbents not on scale, but on technology, customer experience, and niche market focus. This trend is compelling the established Big Six to accelerate their own digital roadmaps and explore partnerships with fintech firms to prevent customer attrition, particularly among younger demographics who prioritize seamless digital integration over physical branch networks.

Licensed Banks 42

MONTREAL, Quebec

+18002638349

questions@b2bbank.com

b2bbank.com

TORONTO, Ontario

+18772255266

-

bmo.com

TORONTO, Ontario

+14168666161

corporate.secretary@scotiabank.com

scotiabank.com

VANCOUVER, British Columbia

+18003405021

corp.secretary@bmo.com

bmo.com

EDMONTON, Alberta

+18662434301

customer.experience@bridgewaterbank.ca

bridgewaterbank.ca

CARAQUET, New Brunswick

+18883591357

uni.ca

Oakville, Ontario

+18004649166

canadiantirebank.ca

TORONTO, Ontario

+18882646843

cibc.com

TORONTO, Ontario

+14169255504

cidel.com

SURREY, British Columbia

+18885177000

info@coastcapitalsavings.com

coastcapitalsavings.com

TORONTO, Ontario

+18007886311

clientsupport@concentra.ca

concentra.ca

OTTAWA, Ontario

+18665600120

info@alternabank.ca

alternabank.ca

100 avenue des Commandeurs, Lévis, Québec, G6V 7N5, Canada

+14188358444

info@desjardins.com

desjardins.com

TORONTO, Ontario

+14165157000

info@equitablebank.ca

equitablebank.ca

Toronto, Ontario

+18882233934

info@ebcfx.com

ebcfx.com

TORONTO, Ontario

+18009952274

fairstone.ca

SASKATOON, Saskatchewan

+18884543622

info@fnbc.ca

fnbc.ca

Edmonton, Alberta

+17804435626

info@generalbank.ca

generalbank.ca

TORONTO, Ontario

+18002632970

canada.privacy@globalpay.com

globalpayments.com

MISSISSAUGA, Ontario

+1 (905) 276 5300

info@habibcanadian.com

habibcanadian.com

TORONTO, Ontario

+18552720051

clients@haventreebank.com

haventreebank.com

TORONTO, Ontario

+18557673031

customerservice@homebank.ca

homebank.ca

TORONTO, Ontario

+14169254757

info@chip.ca

chip.ca

Swift Current, Saskatchewan

+18664467001

service.desk@innovationcu.ca

innovationcu.ca

MONTREAL, Quebec

+15142844500

info@lbc.ca

laurentianbank.ca

HALIFAX, Nova Scotia

+19024530680

info@lsm.ca

lsm.ca

Waterloo, Ontario

+18777652265

manulife_bank@manulife.ca

manulifebank.ca

TORONTO, Ontario

+14165724880

info@mcanfinancial.com

mcanfinancial.com

MONTRÉAL, Quebec

+15143945000

secretariat.corporatif@bnc.ca

nbc.ca

VANCOUVER, British Columbia

+19054029999

info@peoplesgroup.com

peoplesgroup.com

Toronto, Ontario

+18774167873

customer@rfabank.net

rfabank.net

TORONTO, Ontario

+18557752265

rogersbank.com

TORONTO, Ontario

+14169744397

corporate.secretary@rbc.com

rbc.com

Toronto, Ontario

+14168683616

info@rbcroyalbank.com

rbc.com

TORONTO, Ontario

+14168666161

escalatedconcerns@scotiabank.com

scotiabank.com

TORONTO, Ontario

+14169446367

tdshinfo@td.com

td.com

VANCOUVER, British Columbia

+14163089030

tdir@td.com

td.com

TORONTO, Ontario

+14169446367

tdir@td.com

td.com

VANCOUVER, British Columbia

+18887087800

info@vcib.ca

vcib.ca

Toronto, Ontario

+1-866-392-1088

help@wealthonebank.ca

wealthonebank.ca

Foreign Bank Branches 39

Toronto, Ontario

+19054748000

contact@americanexpress.com

americanexpress.com/canada

MARKHAM, Ontario

+18446695566

-

bankofchina.com/ca

TORONTO, Ontario

+18446695566

-

bankofchina.com

TORONTO, Ontario

+14167755914

custserv@bnymellon.com

bnymellon.com

TORONTO, Ontario

+14168638900

barclaysbankcanada@barclays.com

barclays.com

MONTREAL, Quebec

+1-514-285-6000

Canada.customerservice@americas.bnpparibas.com

bnpparibas.ca

TORONTO, Ontario

+18004813239

customerservice@capitalone.ca

capitalone.ca

TORONTO, Ontario

+16477777700

enquiry@ca.ccb.com

ca.ccb.com

TORONTO, Ontario

+1 416 966 9200

toronto-bank@citco.com

citco.com

Toronto, Ontario

+14169475500

citicanadaombudsman@citi.com

citigroup.com/canada

TORONTO, Ontario

+14169475500

citicanadaombudsman@citi.com

citigroup.com

TORONTO, Ontario

+14163673113

comerica.com

TORONTO, Ontario

+16472582020

canada@rabobank.com

rabobank.com

VANCOUVER, British Columbia

+16046833882

service@ctbcbank.ca

ctbcbankusa.com

Toronto, Ontario

+14166828000

db.com

TORONTO, Ontario

+18664750729

CanadaBranch.Bancorp@53.com

53.com

RICHMOND, British Columbia

+14162508788

i909a@firstbank.com.tw

firstbank.com.tw

TORONTO, Ontario

+18884242422

fascoordinator@icicibank.com

icicibank.ca

Toronto, Ontario

+14163665588

info@icbk.ca

icbk.ca

TORONTO, Ontario

+14168654500

jpmam.canada@jpmorgan.com

jpmorgan.com

TORONTO, Ontario

+14169819200

jpmam.canada@jpmorgan.com

jpmorgan.com

TORONTO, Ontario

+14162225200

info@kebhanabank.ca

kebhanabank.ca

TORONTO, Ontario

+14162142334

nghai@mtb.com

mtb.com

TORONTO, Ontario

+14169472800

cchao@megaicbc.com

megaicbc.com

TORONTO, Ontario

+1-416-874-0222

mizuhogroup.com

Toronto, Ontario

+14168650220

mufg.jp

TORONTO, Ontario

+14163657161

\info@northerntrust.com\

northerntrust.com

TORONTO, Ontario

+18006691518

pnc.com

Edmonton, Alberta

+18884864356

customerservice@santanderconsumer.ca

santanderconsumer.ca

TORONTO, Ontario

+18667242669

torontobranch@sbicanada.com

ca.statebank

Toronto, Ontario

+14162503500

8038info@shinhan.com

shinhan.ca

MONTREAL, Quebec

+15148416000

contact@socgen.com

societegenerale.com

TORONTO, Ontario

+16477753002

info@statestreet.com

statestreet.com

TORONTO, Ontario

+18005888065

accessibilitybanking@usbank.com

usbank.com

Toronto, Ontario

+14163431800

contact@ubs.com

ubs.com/ca

VANCOUVER, British Columbia

+16046627055

UOB.Vancouver@UOBGroup.com

uobgroup.com

Licensed Banks 5

CALGARY, Alberta

+18448366040

customersupport@dcbank.ca

dcbank.ca

TORONTO, Ontario

+18662467262

talktous@pcmastercard.pcfinancial.ca

pcfinancial.ca

Toronto, Ontario

+1(416)227-9876

questrade.com

TORONTO, Ontario

+18888264374

tangerine.ca

London, Ontario

+15196451919

info@versabank.com

versabank.com

Licensed Banks 4

3280 Bloor Street West, Suite 700B, Toronto, ON M8X 2X3, Canada

+14167272200

inquiries@cucc-cu.ca

20 Queen St W Ste 2301A, Toronto, Ontario, M5H 3R3, Canada

+14162321262

inquiries@ccua.com

ccua.com

234 Wellington Street, Ottawa, ON, K1A 0G9

+16137828111

10 Compass Court, Toronto, Ontario M1S 5R3, Canada

+18003631671

sales@tnssmartnetwork.com

tnssmartnetwork.com

Often cited as one of the world's most stable financial systems, Canadian banking is a story of immense scale, concentrated power, and impending technological transformation. For the average consumer, it represents a landscape of security and predictability, but also one dominated by a handful of colossal institutions. This Finanque.com analysis dives into the numbers that define this C$9.05 trillion industry.

The Unshakeable Oligopoly: The Reign of the "Big Six"

To understand Canadian banking is to understand the "Big Six." These half-dozen institutions form a powerful oligopoly, a concentration of market power rarely seen in other developed nations. As of the third quarter of 2025, the total assets in the Canadian banking system reached a staggering C$9.05 trillion. Of that amount, an incredible 89.5% is controlled by the Big Six, leaving all other credit unions, digital banks, and foreign bank subsidiaries to compete for the remaining sliver of the market.

This dominance translates into immense profitability and scale for each member of the club. In 2023 alone, these six banks generated a combined net income of C$45.76 billion. Let's break down the individual titans that constitute this financial powerhouse:

  • Royal Bank of Canada (RBC): The undisputed leader, RBC holds C$2.44 trillion in assets, commanding a 24.1% market share. It safeguards C$1.48 trillion in deposits and posted a net income of C$14.86 billion.
  • The Toronto-Dominion Bank (TD): A close second, TD's assets total C$2.08 trillion, giving it a 20.5% share of the market. It holds an identical C$1.48 trillion in deposits and earned C$10.78 billion in net income.
  • Scotiabank (The Bank of Nova Scotia): With significant international operations, Scotiabank commands C$1.45 trillion in assets (14.3% market share) and C$963 billion in deposits, with a net income of C$7.41 billion.
  • Bank of Montreal (BMO): Canada's first bank, BMO's assets stand at C$1.44 trillion (14.2% market share). It manages C$962 billion in deposits and reported a net income of C$4.37 billion.
  • Canadian Imperial Bank of Commerce (CIBC): CIBC holds C$1.11 trillion in assets, representing a 10.9% market share. It has C$776 billion in deposits and achieved a net income of C$5.00 billion.
  • National Bank of Canada: While the smallest of the six, this Quebec-focused institution is still a giant, with C$570 billion in assets (5.6% share), C$403 billion in deposits, and a net income of C$3.34 billion.

Engineered for Stability: Capital, Buffers, and Insurance

The defining characteristic of the Canadian banking system is its resilience, a feature meticulously engineered by regulators. A key metric for bank health is the Common Equity Tier 1 (CET1) ratio, which measures a bank's core capital against its risk-weighted assets. It's a primary indicator of a bank's ability to absorb financial shocks. As of Q1 2025, the average CET1 ratio for Canada's major banks was 13.3%—a figure well above global requirements, signifying a robustly capitalized system.

This strength is further reinforced by the Office of the Superintendent of Financial Institutions (OSFI), which mandates a Domestic Stability Buffer (DSB). This buffer, currently set at 3.5%, requires banks to hold even more capital during good times, which can then be released to absorb losses and support lending during periods of economic stress. For the everyday Canadian, the most tangible layer of security comes from the Canada Deposit Insurance Corporation (CDIC). The CDIC provides automatic insurance of up to C$100,000 per depositor in each of several distinct categories (e.g., personal chequing accounts, joint accounts, RRSPs) at each member institution, ensuring that personal savings are protected even in the unlikely event of a bank failure.

The Consumer Front: Rates, Digital Challengers, and the Cost of Money

For consumers, the banking system's structure directly impacts everything from loan rates to daily banking convenience. The Bank of Canada's policy interest rate, a key driver of borrowing costs, sits at 2.25% (as of March 2026). This benchmark influences the rates banks offer to their customers. For instance, the most competitive mortgage rates currently available are a 5-year fixed rate at 3.64% and a 5-year variable rate at 3.40%. The spread between the policy rate and these mortgage rates reflects the bank's profit margin, risk assessment, and operational costs.

While the Big Six dominate, their position is being increasingly challenged on the digital front. A significant portion of the population—approximately 20% of Canadians—now uses a digital-only bank for some or all of their banking needs. These challengers, like Tangerine Bank (owned by Scotiabank) and Equitable Bank, often attract customers with no-fee accounts and higher interest rates on savings, leveraging their lower overhead costs. This digital shift represents a fundamental change in how Canadians interact with their financial institutions, forcing the incumbents to heavily invest in their own digital offerings to keep pace.

May 8, 2026

Mortgage Portfolios Under the Microscope

As the spring housing market unfolds, scrutiny on the banks' vast mortgage portfolios has intensified. Total residential mortgage credit across the Big Six has swelled to C$2.15 trillion, a 3% increase from the previous year. This growth is primarily fueled by existing mortgage holders increasing their loan balances upon renewal in a higher-rate environment, rather than a surge in new home purchases.

The key metric drawing attention is the 90+ day delinquency rate, which has ticked up to 0.22% from 0.18% a year prior. While still low by historical standards, the upward trend is undeniable. A significant portion of variable-rate mortgages with fixed payments are now hitting their trigger rates, leading to payment shocks and placing stress on household finances, a development the banks are monitoring closely.

The Horizon: The Promise and Peril of AI and Open Banking

The future of Canadian banking is being shaped by two powerful and interconnected forces: Artificial Intelligence (AI) and Open Banking. AI promises hyper-personalized services, enhanced fraud detection, and operational efficiencies for banks. However, it comes with a significant trust deficit. An overwhelming 94% of Canadians report having concerns about the use of AI in banking, citing fears about data privacy, algorithmic bias, and the security of their information. Banks face the difficult task of innovating with AI while simultaneously building the trust required for customer adoption.

Perhaps the most significant structural change on the horizon is the planned launch of Open Banking in 2026. This new regulatory framework will empower consumers to securely share their financial data with third-party financial technology (FinTech) companies. The goal is to foster competition and innovation. For consumers, this could mean easier switching between banks, access to novel budgeting tools that aggregate all their accounts, and more competitive product offers. For the Big Six, it represents both a threat to their entrenched customer relationships and an opportunity to partner with FinTechs to create new value. Open Banking has the potential to slowly chip away at the oligopoly's dominance by putting the power of data back into the hands of the consumer.

A Stable Giant on the Brink of Change

The Canadian banking system remains a model of stability and profitability, anchored by the colossal Big Six. Its high capitalization, stringent regulation, and comprehensive deposit insurance create a fortress of financial security. Yet, this fortress is not impervious to the forces of change. The steady rise of digital-only banks, deep consumer apprehension about AI, and the imminent arrival of Open Banking are creating fissures in the traditional model. The coming years will test the ability of this concentrated, stable giant to adapt, innovate, and compete in a more open and technologically-driven financial ecosystem.

May 8, 2026

The Renewal Wave: Managing Risk and Retaining Clients

The primary operational challenge for banks this year is navigating the "renewal cliff" for mortgages originated during the 2021-2022 low-rate period. To mitigate default risk and prevent client attrition to smaller lenders, banks are proactively offering solutions like extended amortizations and blended-rate options. This strategy aims to keep monthly payments manageable for stressed borrowers, albeit at the cost of longer debt repayment schedules.

Analysis by M.T. — Banking Analyst | Source: WOWA.ca, Bank of Canada, OSFI | Data as of Q3 2025